Corporate terms & conditions

1. To open an account, your initial order must be accompanied by a cheque for the net amount made payable to the Horticultural Trades Association. Thereafter customers may order and pay on account up to an agreed credit limit.

2. Orders must be submitted in writing, by post or by fax on HTA’s order form. Telephone orders cannot be accepted.

3. Credit accounts must be paid within 30 days from date of invoice. Orders from customers who have not paid outstanding invoices in full will not be processed.

4. Discounts may only be taken if payments are made in accordance with condition 3.

5. Subject to volume of order Business Incentive Vouchers are despatched by secure delivery. Despatches occur next day subject to the order being received by 11.00am. First orders require cheque clearance prior to despatch.

6. HTA Business Incentive Vouchers may not be sold on to a third party at discounted rates.

7. HTA takes no responsibility for loss or damage to any Business Incentive Vouchers, although this should be reported to the Business Incentives manager as soon as possible. Any discrepancy between quantity ordered and quantity delivered, including non-delivery, must be reported to the Business Incentives manager within 24 hours.

8. There is a requirement in law that Business Incentives purchased for award purposes must be declared to the Inland Revenue.

9. Where HTA logo or corporate style, or images supplied by HTA, are used in your promotional material, the artwork must be approved by HTA before going to print. Images not returned within a reasonable time will be invoiced at their replacement value.

10. All Business Incentive Vouchers remain the property of HTA, even if they are off site, until they have been paid for in full.

11. No sale or return policy is available on Business Incentive Vouchers sold.

12. HTA reserves the right to alter any of the above conditions.